Work/Airbus

A pilot in the cockpit using a tablet airport moving map while taxiing, the tool this project shaped

An app to make aircraft taxiing safer

Designing a cockpit-integrated airport moving map and its touch interactions to make aircraft taxiing safer and clearances faster to enter.

Client
Airbus
Completed
2014
Role
Junior UX Designer
Interaction DesignPrototyping

Taxiing is one of the riskiest phases on the ground. Runway incursions, where an aircraft enters a runway or taxiway it has not been cleared for, and disorientation in low visibility are among aviation’s most serious ground-safety concerns. A pilot receives a rapid taxi clearance over the radio, holds it in their head, and translates it onto a chart while the aircraft is already moving. I joined an Airbus Research and Technology team building a cockpit moving-map tool to make that safer and faster.

I was the only designer on the project. The role was framed internally as UI, because UX as a discipline was still unfamiliar in an engineering and human-factors culture. An early engineering proof of concept already existed, and I built the interface on top of it, with design decisions running through me, while still early in my career. Part of the work was making the case for research in a room that did not yet have the concept.

An airliner taxiing across painted ground markings, the high-risk phase the moving map set out to make safer
Pilots in a cockpit simulator, one holding paper notes, the workaround the design watched and learned from
A 3D airport render with marked hotspots, visualising runway-incursion risk points across the airfield

Shadowing controllers and observing pilots in simulator training, I noticed that everyone improvised. Pilots scribbled clearances onto whatever scrap of paper was within reach, or onto the chart itself, while listening. So I designed a scratchpad, a notepad-style popup they could write on directly with a finger. Alongside it, I designed the route input itself: tap a taxiway to select it, or drag across the map to draw the cleared path like a highlighter. Status colours followed the avionics convention pilots already trusted, separating what they had entered from what the system supplied.

Controllers in a tower overlooking the runway, part of the ground operations shadowed during research
The team photographing paper interface pieces on a table, capturing low-fidelity prototypes for testing
A paper prototype of the map app on a tablet over printed airport charts, mid build of the interface
Hands entering a taxi clearance on the prototype, the map showing the highlighted cleared route and keypad
The shipped product in the cockpit: the finished moving map on a tablet with a taxi route drawn in

The concept was validated and evolved after I left, shipping to market as NAVBLUE Airport+. The touch-interaction sequences I designed are the ones illustrated in Airbus’s taxiing-path patent.

The lesson stuck: design from what people do, not what they say they need. The scratchpad came from watching a workaround nobody had thought to mention, and I have hunted for that signal ever since.